AnimationFunnel
Feedback Forms

Feedback forms that route 5-stars to Google — and 1-stars to ops.

Customer feedback, product feedback, and review forms with rating, NPS, conditional follow-ups, and a smart routing layer that protects your brand reputation.

Route promoters to public reviews

5-star feedback gets a follow-up CTA to Google Reviews / Trustpilot. Detractors get a private support handoff. Public reputation lifts; private ops fixes happen faster.

Conditional follow-ups

If they rated below 3, ask why. If they rated 5, ask permission to quote. Smart branching means short forms for happy customers and detailed forms for unhappy ones.

Real-time alerts

1-star feedback fires a Slack alert to ops. Triage happens in minutes, not at the next weekly review.

Embed in product, send via email, or post-purchase

Drop the same feedback form into your app, email, or order-confirmation page. Hidden fields capture user / order ID via URL parameter so feedback ties back to the right account automatically.

FAQ

Feedback Forms — common questions

Can I send promoters to Google Reviews?

Yes. Conditional thank-you screens render a CTA to Google Reviews / Trustpilot for 4–5 star feedback. Lower ratings get a private support handoff.

Will it support star ratings + NPS?

Yes. Star, smiley, and NPS question types are all built in. Multi-question feedback flows can include several rating types.

Can I tie feedback to a customer ID?

Yes. Hidden fields capture customer ID via URL parameter so feedback ties back to the right account in your CRM.

Ship your feedback form today.

Free while in beta · Server-side tracking included

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